🍬 Candies are not moving on Facebook

kiara_wael · April 2022

https://community.king.com/en/candy-crush-saga/discussion/370023/unable-to-move-candy-even-though-they-are-flashing

Hi and Welcome to the King Community

Thank you for the feedback , meanwhile please check this page

https://community.king.com/en/blog/discussion/250220/having-problems-with-your-game-crashing-loading-on-your-computer

Lindark · April 2022

Hello, are you playing on Facebook? It seems quite a few people have this issue. If you can try playing on a difference platform in the meantime, like the app from the App Store!

Marge1964 · April 2022

Here the same problem. None of te browsers is working.

sassymaydog · April 2022

Have been experiencing this problem for several days. Was told by support to try all kinds of fixes (use different browser, open in incognito tab, make sure browser is up to date, optimize browser, clear cache, remove the game from Facebook and reinstall). None of these worked.

Alienscar · April 2022

https://community.king.com/en/candy-crush-saga/discussion/369856/my-game-seems-to-be-stuck

Hi Munster has your PC got a touch screen by any chance? If it has did you try moving the pieces that way instead of with your mouse?

This problem sounds like an extension of disabling the use of a mouse to scroll through the game menus.

It is Wednesday which is update day, so this is probably the result of yet another faulty release

Munster · April 2022

I tried uninstalling it and reinstalling it but to no avail... and it's not just me, three other friends are having the same issues... buttons work when I want a booster, send lives,events, but not when I want to swap the candy to play...

Munster · April 2022

huge thanks to everyone that tried to help me

checkeye5 · April 2022

Same here, I can use my mouse for everything except to switch candies around. Getting frustrated as it has been several days now. If no help can be provided, guess I am done with the game.

Grumpss · April 2022

I'm having the same problem as Munster.

ceapro · April 2022

I am having the same problem with not being able to play, everything works except trying to move the candies around

🍬 Candies are not moving on Facebook

Answers

Categories