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I have lost both Candy Crush and Soda Crush connections to Facebook.

Heather-15
Heather-15 Posts: 1

Level 1

After the update to Candy Crush I lost connection to Facebook.  I did everything this forum said and now I've lost Soda Crush too.  Neither will connect to Facebook no matter what I try.  I have uninstalled, reinstalled....nothing.  So frustrated.  Please help!

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Heather- Thanks for posting on King Care. I spoke to you earlier, is the problem resolved now? 

    Have a lovely weekend! 

  • Hels
    Hels Posts: 6

    Level 1

    Im now having the same problem.... after updating my 3 games - candy crush, farm heroes & pet rescue - on my android phone via the games store library..... none of them will connect to my facebook.... i put in my correct email & correct passowrd... but it keeps saying that my password is incorrect - its most defo not!!

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Im now having the same problem.... after updating my 3 games - candy crush, farm heroes & pet rescue - on my android phone via the games store library..... none of them will connect to my facebook.... i put in my correct email & correct passowrd... but it keeps saying that my password is incorrect - its most defo not!!

    Thanks for letting us know. Please could you also let me know the following information? - Which model of device are you playing on? - Which version of Facebook do you have installed? - Are you able to connect to the Kingdom (the orange icon) Thanks!
  • Hels
    Hels Posts: 6

    Level 1

    edited August 2016

    Im now having the same problem.... after updating my 3 games - candy crush, farm heroes & pet rescue - on my android phone via the games store library..... none of them will connect to my facebook.... i put in my correct email & correct passowrd... but it keeps saying that my password is incorrect - its most defo not!!

    Playing on Blackberry Classic (all software up to date) ... I have Facebook for Blackberry 10 Version 2.0 January 2004 - which came installed already ... but as i dont like this ... i downloaded the version i like better Mobile Facebook.... i am signed into both.... i am able to play the games unconnected to facebook, yes.... but everytime i try to connect, it says my password is incorrect... when i click on the orange symbol to connect, it takes me to the page to log into my facebook account to connect to candy crush saga... & thats where the problem occurs

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