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The level requires you to clear 3 yellow candies, which come from the candies with the check marks. The problem occurs when you get the check mark candies. They are supposed to become yellow candies, and instead, they are becoming light grey blocks. This is a problem because there is no other way to get the yellow candies but through the check mark candies. Also, I could only choose one platform, but it is occurring on both the iphone and on Facebook. I also used boosters and the same issue happened.
Sorry to hear that. I remember how shitty that level was, and found help in that post and the various youtube hint videos. I finally made it after clearing all the blocks, ALL the blocks, before getting near the check mark candies. It's really difficult though. But I always got yellow candies after clearing all the required blocks first.https://care.king.com/en/candy-crush-saga/level-1879-glitch-or-deliberate