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I purchased package that included mystery box. I did not receive mystery box.

Jasmine_Vernelli
Jasmine_Vernelli Posts: 2

Level 1
in Support

i purchased the booster pack that included a mystery box. I did not get the mystery box. 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Jasmine- Thanks for posting on King Care. I am really sorry that you did not receive your full purchase. Let's make things right again. I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely weekend!

  • Jasmine_Vernelli
    Jasmine_Vernelli Posts: 2

    Level 1

    I'm sorry I don't see where the envelope is? Please help 

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Jasmine- I have sent you another message, please can you check again to see if you can now see the envelope icon in the top right hand corner next to your profile picture.

    Thanks! 

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