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Why does my iPad shut down when playing candy crush?

Annette_Maynard Posts: 1

Level 1

October 2016 in Support

iPad shuts down in candy crush and soda....please help before I give up playing...

thanks annette

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Answers

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  Cezdiamond Posts: 6,498

  October 2016

  Hi Annette- Thanks for posting on King Care. I am really sorry that you are experiencing a problem with your device crashing.

  Please could you try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

  Let me know how you get on, have a sweet week! 

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  MamaJean Posts: 5

  Level 1

  October 2016

  Clear your files in safari. Go to settings, safari, clear history and website data. This worked for me.

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