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I've tried all the tips I've seen on your site. I've tried going through Facebook. No luck. Everything is up to date. I do not want to hear that I must reload the app. If I have to start over, I'll quit!
Hey lizardmom,
Seen this one too? https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
A lot will depend as well on the model iPad you´re using. I hope it isn´t an iPad1,2 or Mini (1st generation) as these won´t work anymore for Candy.
I´d always go with the basics first, but if you already start by saying what you don´t want to hear, then it might be difficult to get this fixed ;-)
-Delete the Facebook app and the game app on your device
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
