Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
this is about the 3rd time this has happened, Friends are sending me lives, I open my envelope, click on each box, click accept, then i go to play & it shows no lives & so of course, I cant play......very annoying & i lose some of my time for boosters i bought as well because I cant play when I thought I could
Hi and Welcome to the King Community
Thank you for the feedback. Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device
Check also the page here about the Lives.