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Candy Crush, Candy Crush Soda and Candy Crush Jelly crashing

Metso
Metso Posts: 10

Level 1
in Support

For the last couple of weeks the games either crash half way through or do not even load.  I have rebooted, checked updates are up to date and now don't know where to go.  It was never like this and I have no problems with Pet Rescue Sage.  Please help

Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    What device do you have? Might also be an idea to check how much available memory you have left on it too.

  • Metso
    Metso Posts: 10

    Level 1

    I am using a iPad mini, version 9.3.5 available memory about 3gb.

  • Lisa_Clemens
    Lisa_Clemens Posts: 1

    Level 1

    I have an iPad mini with plenty of memory left. Logging out of Facebook to play works temporarily but after a game or two it crashes again.

  • Metso
    Metso Posts: 10

    Level 1

    Thank you for that I will try it but it is not solving the problem is it?

    From the number of people commenting it is obviously a bigger problem. Why have King not responded?

Hey! Would you like to give us your opinion?

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