Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
For the last week I cannot send lives on candy crush saga. The 'send' button is outlined in red. Please fix this! Thank you!
Hi willett1952- Thanks for posting on King Care. I am sorry that you have been experiencing a problem sending lives in your game.
Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Please also see our list of recommended devices to be sure that yours is fully compatible
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
I am having the same problem - I have reinstalled Candy Crush cleared cache etc etc and it still is the same. Could this be something to do with permission settings? I have checked but all seems ok but maybe I am missing something.Hi willett1952- Thanks for posting on King Care. I am sorry that you have been experiencing a problem sending lives in your game.
Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Please also see our list of recommended devices to be sure that yours is fully compatible
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
Icannot send lives on candy crush saga anymore. The 'send' button is outlined with a Red box! - See more at: https://care.king.com/en/candy-crush-saga/i-cannot-send-lives-on-candy-crush-saga-anymore-the-send-button-is-outlined-with-a-red-box#_=_
I cannot get to purchase coins are send or collect the rewards I get .
On my candy crush saga. And Candy crush jelly.
Welcome to the King Community.
Please let me know if you find a solution through the troubleshooting steps below.
Check app update - Log out game - Restart device - Open game and log in.
SAME
the link you posted for trouble shooting doesn’t work it goes to an error page why i cannot send lives on Candy Crush Soda because the button does nothing
same