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Why does clock not work when trying to start new episode
Jimmy_Jones
Posts: 6
Level 1
in Support
How do I unlock an episode??? At first the clock starts timing down, then next day it is not working. says 0 hours, 0 minutes, 0 seconds. It has done this everytime I finish an episode. Have not changed anything in my browser. Same browser works fine at Facebook..clock times down 72 hours. Am waiting for friends to respond but so far only one has. I always send extra lives whenever the king.com friends request.
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Answers
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Have you done any general troubleshooting in your browser yet? It says for Facebook but its the same for King.com.
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If you're also connecting to Facebook and needing some extra help, you can always join a group like these:
https://www.facebook.com/search/groups/?q=Candy%20crush%20saga
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I did as recommended by moderator here at King.com...I cleared my cache at flash player...Now, I am back to game 1 on candy crush and lost whatever gold bars I have left...gee thanks. Now I have to start over and lost my bars
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Clearing your cache would have no effect on progress and gold, those are synced to Facebook or Kingdom which then sync to King's own server, it's not stored locally. Even if you delete the game from Facebook, when you add it again you'll carry on where you left off because it's saved to their server, only people who can delete or reset it is King themselves.
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My problem is still not solved...clock stops working. It has been over 4 days...friends at king very rarely respond to my requests even though I always help them. I cleared browser and flash, I don't mind waiting but think it will be forever now. Fed up!
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