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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Back up my phone before switching to iPhone 7+. Only got my contacts and Clash of Clans back but lost all my level in Candy Crush. Tried delete and re download the app. Doesn't work.. help? Oh, I wasn't connected to Fb. How can I retrieve back?
Hi Penn,
I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.
Lets see if we can turn that frown upside down
Thanks!
thanks.
The game doesn't connect to game center, only Facebook or Kingdom, those are the two option given in game. Also I'm pretty sure that iOS have killed off game center and is no longer available on the latest OS.
I was never connected to Facebook in anyway. Usually through game center as my previous iPhone 5s to iPhone 6plus, that works. I have already restored the iPhone 6plus knowing that my contact and coc progress it's in my iPhone 7plus. Until i try to play candy crush....
The only way to back up the game is by actively connecting it to either Facebook or Kingdom account, if you do your progress gets saved and synced to it. Once you've done that, when you reconnect to that account in the game again from any device, the progress from the point where it was last synced will come up.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
