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Had to reinstall candy crush saga on my ipad mini and lost all my progress. Can i get it back?

Anne_Rushworth
Anne_Rushworth Posts: 1

Level 1
in Support

I was on level 1608.  Tried to back up first using iExplorer App, but it didn't restore

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    edited October 2016

    Hello.

    Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

    Kind regards,

    Johnny

  • jacksmeme
    jacksmeme Posts: 1

    Level 1

    Johnny since so many people are having this issue...why would you send someone a personal message when it's information we could all use. Seriously.....?

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello Jacksmeme,

    It is because we need players to provide information that cannot be put on a public website.

    Do you require assistance in restoring your game?

    Kind regards,

    Johnny

Hey! Would you like to give us your opinion?

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