When I try to load Candy Crush from my laptop, it comes up briefly, then goes back to my laptop page

Hi Lorna,

Thank you for contacting King Care!  Are you using king.com or through facebook? Windows?

Thanks,

Jilly 

Okay Lorna,

When was the last successful time you were able to log on to CC?

I'm going to have you try a couple of things, here we go.

Lost your connection to Facebook on an iOS device? https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Loading/Crashing issues: iOS:   https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Please let me know if these do or do not work out for you, I surely hope they do!

Good luck! 

Jilly 

Did you go to king.com and try to login?

Okay it's in the upper right corner, but you'll probably have to click "use desktop site" in your browser settings (3 dots on top right if you're using chrome). That's the only way I can see the login info. 

Let me know if that works for you, (sorry I don't know where your browser settings are for other browsers!)

Jilly