Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
What happened to the extra moves when you click on give up?
Have been able to get them up until game 6203 and with only 23 moves this level definitely needs xtra moves
Thank you all for your patience!
I can now confirm that this issue has been fixed.
@Carol-38 What is going on.
I wish I knew Carol. Of all the changes made by King this is the one that really makes no sense at all to me. The only result that I can see for this test is loads of complaints from frustrated players.
If King are reducing the amount of lives and not giving extra moves what is the point of playing.
That is something I have said already Carol the double whammy of reduced lives and now no extra moves will surely see players leaving en masse.
I can't imagine that even those who can afford to pay or others who struggle to pay would be happy with this.
That is my guess as to what this test is all about. The only thing that King can be testing by removing the extra moves is to see how many buy moves, or how many stop playing. Nothing else makes sense.
Alternatively this could be their answer to the life limit. The change to the life limit has seriously upset people that buy things for their games and I don't think King saw this coming. I think that by removing or changing the frequency of the extra moves and giving people back the ability to send and receive lives they hope to get those people buying again.
š NEW UPDATE! 04/08/22!
There was a bug affecting this feature which the Studio has found and is working on a fix for the next update.
Please stay tuned and make sure you do not miss out on any future updates š
Hi Foxy seeing as last time this happened to you the issue fixed itself all I can suggest is that you stop playing other than to collect the Booster Wheel booster and check that the extra moves feature is back in your game. Obviously you will have to play a level once to check for the extra moves, but I would suggest just play the once and save your boosters & lives until the feature is working again.
I still cannot restore my levels. I have contacted customer service by email.
As of today, I lost all of the possibilities to pass newly released levels. The extra moves in the end are gone, no matter how many times I play and lose a level. The current one I'm stuck on has been played at least 50 times. The game supposed to bring joy and relaxation not the constant stress and anxiety. More and more top players will stop playing with the rate it's been going
Go here. https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored/p1
I did that and now I lost all of my progress. It has brought me down to level one.
Please force to close app, clear cache, log out then log in.
That is not what I'm asking. I'm talking about when you finish a level unsuccessfully, and it asks you if you want to continue by buying extra lives with 10 gold bars. It starts at five lives, and eventually should increase the amount of lives you can buy for 10 gold bars, but this game is not doing that. It is stuck on five lives only.
Go here. https://community.king.com/en/candy-crush-saga/discussion/376482/lives-inbox-how-does-it-work#latest
I have been playing the same aggravating level for an hour now, and won't be able to win it unless I buy extra lives. The problem is, it never increases from five lives when you pay with gold bars. At this point, I should be able to buy 20 to 25 lives now. But it doesn't budge. Can you unstick it?
Watch the video. https://youtu.be/AO6FlGQZcMA
Go here. https://community.king.com/en/candy-crush-saga/discussion/376482/lives-inbox-how-does-it-work
And Today the extra moves option has disappeared again !!! I Give Up !!!!
I also have this problem with the added extra moves gone on my tablet, but it's still working on my phone, say what!so, if I really stuck I'll play on my phone!
Mine have stopped also...!!!
I still waiting on mine- it use to have extra moves then once I got to level 6203 they left now only get 5 moves for 10 golden bars
I am still waiting for it to come back - the 30 extra moves you can get with 10 gold bars helps pass hard levels -
Well fingers crossed for you @Mary_Kay that the issue isn't permanent. So far most people have posted that the issue comes and goes.
I lost my extra moves too and I think it stinks!
@Carol-38 that sounds similar to what has happened to other people. It probably isn't that the extra moves took longer to appear it is just they are now back. I think most people that have lost their extra moves have posted to say they got them back later in the week. It would be nice to know how long this test is going to last.
@Alienscar @Elviramartinez_61 @foxy oops I take that back. I am getting extra moves but they are taking a lot, lot longer to start appearing. I didn't count the tries I did on this level before they started to appear but I will on the next one.
what does "currently being tested and is not an issue" really mean? how is it being tested and why is it being continued when it is not favorable to your players. i am not the only player having this problem appears this feature works for some and not for others. problem after problem first could not access the store ,then limited lives you could receive and use. now this. what will be next
New here? Sign in or create an account to join the fun.
Go here. https://soporto.king.com/contact follow the steps above to work.
I have already done that. Thanks.
I too won 6203 the problem is that when you end game after 6203, each time you ran out of points and hit end game you would get 5 extra points maximum 30 with 10 gold pieces. This would happen for each game and it wasn't the first time you hit end game. The fathom xtra points would start over for each game
Ganhava vidas extras agora jÔ não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦