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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
🚫 What happened to my friends in the scoring-list? (Fixed)
Answers
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Help. Last few days |I have lost all friends when playing on my Samsung tablet and on my Facebook account on windows laptop. My Samsung phone has all my friends as normal. I can't find any way of adding friends on tablet or laptop. Can anyone help please?
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Not sure what's going on, but you might be a "victim" just like me:
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Hello @peteliston you aren't alone in suffering from this issue and we are all just waiting for @Crazy Cat Lad or @QueenB to acknowledge that it is an actual issue.
Your issue with the lack of extra moves has already been reported to the Game Team
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Welcome to the King Community🥰
As you are getting all the friends while playing the game on your Samsung mobile then there is no problem in your game. But as you can't find friends on other devices, see if you get the solution by following the steps below.
Check app update - Log out game - Restart device - Open game and Log in.
Sometimes friends list may take some time to upload due to slow internet so you can also check your internet speed.
Let us know again if you don't get the solution after following the steps.
Thank you.
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I'm afraid you are affected with just like me (and many others). Please do check out this post, I'm trying to get someone's attention:
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Have you seen my post @Sukanta_Biswas? You'll find the link above your comment. How do you explain it's happening to loads of people please? With me, this is happening when playing directly through FB. And yes, I've tried restarting etcetera.
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Yes I have seen your post and I will report it to our team to check if there is any problem with Facebook platform.😊
Thank you.
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@Sukanta_Biswas the problem isn't just Facebook it is other platforms as I have already said.
Android tablet
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Hi Pete, Thank you for contacting King Player Support!
I understand that you are missing the option to send lives to other players and that you can not get more than 5 extra moves anymore. Worry not, I will be more than glad to help you out!
We recently changed the way extra moves work and now you can only get 5 moves and some additional boosters. While we unfortunately cannot adjust this for you right now, having feedback such as yours available enables our developers to make adjustments and changes to our game in future updates, which will hopefully introduce new features as well as potential improvements that will match your tastes.
Regarding sending lives to other players, you should be able to send lives to other players when tapping on a finished level. At the bottom you should see the high score of your friends and when you tap on their name you should be able to send them a life.
If this option is missing, please send me a screenshot showing the screen when you tap on a finished level.
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Hi Pete, Thank you for contacting King Player Support!
I understand that you are missing the option to send lives to other players and that you can not get more than 5 extra moves anymore. Worry not, I will be more than glad to help you out!
We recently changed the way extra moves work and now you can only get 5 moves and some additional boosters. While we unfortunately cannot adjust this for you right now, having feedback such as yours available enables our developers to make adjustments and changes to our game in future updates, which will hopefully introduce new features as well as potential improvements that will match your tastes.
Regarding sending lives to other players, you should be able to send lives to other players when tapping on a finished level. At the bottom you should see the high score of your friends and when you tap on their name you should be able to send them a live.
If this option is missing, please send me a screenshot showing the screen when you tap on a finished level.
Sad they just can't leave a good thing alone. Many express they just want more $$$ but I truly believe someone is making a profit.
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