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I playing candy crush saga on facebook 2 years. Now i want to delete all my progress and start playing again from level 1 on my facebook account. But i don't know how delete all my progress. Help me please. Thanks.
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
Hi, I want to reset my progress to from Level 1. Can you please let me know. I wanna start over
I also want to reset my levels to 1 and requested it over a week ago, Ticket #7061898. I received an email requesting confirmation within 3 days and immediately replied. But then I kept getting messages that I still hadn't replied so you were closing the ticket. I replied 10 times!!! I've completed all the levels and therefore am not competitive in any of the contests anymore, so the game has become boring. PLEASE reset my account to 1!
Also keen to restart - please let me know the magic secret!
Hello.Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.Kind regards,Johnny
Hello Richard,Please also check your King Care inbox as I have sent you a message.Kind regards,Johnny
Hello Richard,
Please also check your King Care inbox as I have sent you a message.
Hey Fireworkss,Check your inbox also Kind regards,Johnny
Hey Fireworkss,
Check your inbox also
I want to reset too! Thanks
I want to reset my progress till level 1, please help
Would also like to reset. Thanks
I'd like to restart too, please text me!
My progress was restarted only the phases, how to restart stars and improvements in the house?
Johnny how to remove the progress of the game on Facebook? I want to start from scratch
Hello
Im to wants reset my game to beginig.
Thanks You.
Hey Jeroen,
Hi Johnny will you send me also the instructions of how to remove the progress in Facebook? i want to start from level 1.
Kindest regards,
Jeroen
I need to discuss personal information so please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Johnny are you able to tell me what you told them? I also want to reset my progress because it's been a few years since I played.
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Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
