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I play on iPad and I took have exactly the same problem I.e. When you click on the cup to get your lives, it just bombs straight out and goes back to home screen. First time it happen all I did was logout and log back in... and it did work for a day. But it's gone back to not working now. I've logged out and back in lots of times since, but still no luck.
the new update of the app 1.97.1 (released just yesterday) solved it to my iPhone.
Yes, new update fixed it. Thank you all... x
Yes. The new update resolved it.
Same issue here! iPhone 6 and 10.3.1 iOS. Deleting the game is not an option. I have 100 boosters and 800 lives in messages. Will they update it?
Same issue since the update on April 7th using iPhone 6s Plus. I tried the troubleshooting solutions except deleting the game and none worked.
I don't want to delete the game to reinstall it and lose the lives and boosters.
Hi mjrose103- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with loading your game. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
Have a sweet weekend!
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!