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New email.

Sally_Graham-2
Sally_Graham-2 Posts: 4

Level 1

I have changed phones and had to change emails too.  Need to put my game, 1586, under my new email.  Can someone help me?

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Answers

  • JillyJill
    JillyJill Posts: 972

    Hello Sally,

    Thank you for contacting King Care! 

    First of all do you play through the facebook app or through king.com? This will help me better answer your question. 

    Thank you!

    Jilly 

  • Sally_Graham-2
    Sally_Graham-2 Posts: 4

    Level 1

    Hi Jilly

    i play through king.com.

    Sally

  • JillyJill
    JillyJill Posts: 972

    Okay thank you Sally, 

    Please go to King.com from a stationary computer (apparently you cannot change email address from mobile) - once the page is loaded you'll see a small login icon , top right corner on the screen - click on it and you'll be given the option to login.

    Once logged in the top right icon changes to a cogwheel - please click on it and from here you can change it to your new preferred email address.

    Don't forget to check the email sent to your new email account - the email contains a link that you will have to verify your new email address.

    Hope this helps you, please let me know if there are any issues with this process, thanks!

    Jilly 

  • Sally_Graham-2
    Sally_Graham-2 Posts: 4

    Level 1

    I asked my question again and it was answered by Johnny.  I could not use my old email as it was invalid. Thank you for your help!  Sally

  • JillyJill
    JillyJill Posts: 972

    Okay Sally, well I'm glad you were able to get it done successfully!  Thanks for your response, a lot of times I never hear back from players to see if it helped at all. You're most welcome and I'm glad Johnny was able to help you!

    Jilly 

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