Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I lost my iPhone and lost all my progress. I was on level 303 and now it's all gone. Can I restore that somehow?
Thanks Tony Mc for the assistance I didn't even think of that about the email addresses, it won't happen again, I'll just give them the link to the King site where to check email. I wish us super users had that magic wand you guys have to restore progress haha! Thanks!Jilly
Thanks Tony Mc for the assistance I didn't even think of that about the email addresses, it won't happen again, I'll just give them the link to the King site where to check email. I wish us super users had that magic wand you guys have to restore progress haha! Thanks!
Jilly
*****@yahoo.com
Thanks so much for your help Tony Mc!!
Hi D & JillyJill,
Thanks to both for this thread here on King Care.
I have now restored your progress in Candy Crush Saga. Please let me know how you´re getting on.
Kindest regards,
Tony - King Care Team
Hello D,Thank you for contacting King Care! Thank you for contacting King Care! I heard a tip from a fellow super user today to complete the first level then reload the game and sometimes that brings you back to your progress. First of all are you playing through the facebook app or king.com? This will help me in trying to solve your issue.Thank you,Jilly
Hello D,
Thank you for contacting King Care!
Thank you for contacting King Care! I heard a tip from a fellow super user today to complete the first level then reload the game and sometimes that brings you back to your progress.
First of all are you playing through the facebook app or king.com? This will help me in trying to solve your issue.
Thank you,
What is your email address, I'm going to check on your account with King. Com
I tried this did not work
D,
Try signing out of your facebook, go to the first level, complete it, then sign back into Facebook.
New here? Sign in or create an account to join the fun.
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…