Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Original candy crush not giving me last cherry

I am still on 3rd or 4th episode of candy crush saga and goal was to collect three cherry. I have collected all but one and now the game isn't giving the last cherry. I have collected over 1 million point trying to get it to throw down the last one but still nothing. Is this a bug???

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Mel_Mel-2

Hello Mel,
I've just read your posts.
I can assure you that we never take money from players’ accounts without authorisation and there are no hidden features in the game.
All in-game purchases need to be initiated by the player or someone who has access to their iTunes account or their payment details.
In order to make a purchase, you must tap on the "Buy” button and the price for each item is displayed in the App Store before you finalise the purchase.
For help in protecting your device against accidental or unauthorised purchases please see this link: support.apple.com/en-us/HT204396
If someone has used your payment details without your consent, please contact your bank and the police.
Kind regards,
Johnny

You apparently didn't read the rest of my post

Mel_Mel-2

Mel, can you confirm what level this is?
Maybe use the site search function above, someone might have already asked the question here.

It is level 81 and according to Apple records the app charged more than $100 to play it and it still didn't end. Woke up this more I got with it reset and all the points, tokens gone. This is definitely a bug and should not have failed to provide and end to the game or charged my account more than $100. There has not been anyone experience this yet, I searched for hours yesterday. I was a resolution to this ASAP!

Johnny_Ryall

Hello Mel,

I've just read your posts.

I can assure you that we never take money from players’ accounts without authorisation and there are no hidden features in the game.

All in-game purchases need to be initiated by the player or someone who has access to their iTunes account or their payment details.

In order to make a purchase, you must tap on the "Buy” button and the price for each item is displayed in the App Store before you finalise the purchase.

For help in protecting your device against accidental or unauthorised purchases please see this link: support.apple.com/en-us/HT204396

If someone has used your payment details without your consent, please contact your bank and the police.

Kind regards,

Johnny

Mel_Mel-2

KingsPinn

Mel, can you confirm what level this is?

Maybe use the site search function above, someone might have already asked the question here.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

KingsPinn

Mel, can you confirm what level this is?

Maybe use the site search function above, someone might have already asked the question here.

Mel_Mel-2

Johnny_Ryall

Hello Mel,

I've just read your posts.

I can assure you that we never take money from players’ accounts without authorisation and there are no hidden features in the game.

All in-game purchases need to be initiated by the player or someone who has access to their iTunes account or their payment details.

In order to make a purchase, you must tap on the "Buy” button and the price for each item is displayed in the App Store before you finalise the purchase.

For help in protecting your device against accidental or unauthorised purchases please see this link: support.apple.com/en-us/HT204396

If someone has used your payment details without your consent, please contact your bank and the police.

Kind regards,

Johnny

Mel_Mel-2

Mel, can you confirm what level this is?
Maybe use the site search function above, someone might have already asked the question here.

Mel_Mel-2

Hello Mel,
I've just read your posts.
I can assure you that we never take money from players’ accounts without authorisation and there are no hidden features in the game.
All in-game purchases need to be initiated by the player or someone who has access to their iTunes account or their payment details.
In order to make a purchase, you must tap on the "Buy” button and the price for each item is displayed in the App Store before you finalise the purchase.
For help in protecting your device against accidental or unauthorised purchases please see this link: support.apple.com/en-us/HT204396
If someone has used your payment details without your consent, please contact your bank and the police.
Kind regards,
Johnny

You apparently didn't read the rest of my post

benefits of the game
how can I benefit from the game
Why does it prevent me from playing all the lives my friends sent me?
There was an error rendering this rich post.
Level 14390 impossible to pass
This level is simply impossible to pass. I've hit it as part of the concert chaos event and as with all levels to get a band member in this event, it's impossible without using loads of boosters or spending gold for extra moves. This is ridiculous and just makes the game boring. I feel like I've been stuck on it for weeks…
15170
Very very worst level
Musical Event
why did u end the musical event one day ago? I played last whole night to complete the event but u end the event one day ago, I’m very disappointing that act? 🥲🥲 I never trust again on this game 💔💔

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…