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Candy Crush Saga loading still stuck at 68% after following all troubleshooting suggestions

Errol_Satz
Errol_Satz Posts: 61

Level 3

The weird thing is, it's only one account. Candy Crush Saga will load normally if I play without logging in. My friends and family can access their accounts and load the game successfully on my computer. I cannot access the account on other computers either. I can access and load the other games I've tried. Has anyone had success dealing with an issue like this or do I have to just wait and hope that King eventually does something that remedies the situation?

Best Answer

  • Errol_Satz
    Errol_Satz Posts: 61

    Level 3

    edited November 2015 Answer ✓

    It took eight days but I finally got a reply to my email from King customer service about this:

    "It seems that we have a slight technical issue with Candy Crush Saga which is unfortunately impacting your game play.Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible."

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