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level 1655 completed but it wont move me up even though my friend has just past me?
Marisa_Fereday
Posts: 5
Level 1
in Support
i can see the next level but it is just a solid colour, i cant move up yet i can see my friend has moved to the next level
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Answers
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Hello Marisa,
Please let me know what device you are playing on and I will try to provide you with some steps to resolve this.
Kind regards,
Johnny
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im playing on my samsung 7, my ipad and my chromebook, its never happened before?
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the main one is my chromebook
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Can you not see the further levels on any of these devices?
For your mobiles, please visit the app stores and make sure you have the latest version of the games installed.
For your computer, please try another browser.
Let me know how you get on.
Kind regards,
Johnny
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i can see the levels but they are just solid colours, my friend was 2 levels behind me and because of this problem, has now passed me, i can see her but not the level properly? my phone has the latest update as does my ipad
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Can you please let me know what happens when you tap on the roadblock. Have you asked friends for help to pass or used gold bars?
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It doesnt do anything when i tap on the roadblock and it doesnt give me the option to use goldbars
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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Hi there
The same thing just happened to me. I'm on iPhone 5s and am stuck. Update done. What next?
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