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how to restore all the level progress in candy crush saga.I was not connected to facebook.

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    @Cezdiamond. I've also lost progress. I went from around level 1100 to 1058. I can see stars on levels past this, but am unable to select the levels. Would appreciate some help please. Thanks in advance :)

    I will send you a message too :-) Thanks!
  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi I have the same issue. I'm not sure if I had an email because I can't sign in with any of the ones I have. Please help! 

    I will send you a message :-)
  • sandra-26
    sandra-26 Posts: 1

    Level 1

    Hi I played Candy Crush Soda yesterday and managed to get past a hard level, think it was 299. Then today when I opened the app I'm back on level 1. I was not connected to facebook, is it possible to get my levels back? 

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi I played Candy Crush Soda yesterday and managed to get past a hard level, think it was 299. Then today when I opened the app I'm back on level 1. I was not connected to facebook, is it possible to get my levels back? 

    Hi Sandra- I will send you a private message too :-)
  • caya
    caya Posts: 1

    Level 1

    edited June 2017

    Hi, I also experience the same problem. the game was restarted due to prompt on connecting to fb. Previously,  it didnt connect to fb account nor emaiI. It was at level 266. @cezdiamond could you please help me restore the level? thanks.

  • Praveen_Kumar-3
    Praveen_Kumar-3 Posts: 2

    Level 1

    I reset my phone and lost my game, can you please help me on this. I didn't login thru' Facebook. My email id is vmpriyadharshiniece@gmail.com. Kindly help me.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    @Praveen @caya @sandra @chocobo I have sent you all private messages :-) 

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi, I also experience the same problem. the game was restarted due to prompt on connecting to fb. Previously,  it didnt connect to fb account nor emaiI. It was at level 266. @cezdiamond could you please help me restore the level? thanks.

    I will send you a message :-)
  • Cezdiamond
    Cezdiamond Posts: 6,497

    I reset my phone and lost my game, can you please help me on this. I didn't login thru' Facebook. My email id is vmpriyadharshiniece@gmail.com. Kindly help me.

    I will send you a message :-)
  • Neelam_sharma
    Neelam_sharma Posts: 2

    Level 1

    Hi,

    @cezdiamond

    I tried to shift to new phone using Facebook"save" but instead I lost your progress and was shifted to level 1. Further I have tried email login but when I tried , I learnt I wasn't using any email. I have just registered with your website. Please help me, I was on level 1071 , episode 72 was finished recently. 

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