Like other players I cannot access the app store. I'm playing on a Amazon Fire tablet.

I am having the same problem reaching the Appstore on my kindle fire. It started a few days ago. I haven't seen an answer yet

I am having the same problem for days. Using a Kindle. Very frustrating!!!!!

Why can't I contact the app store while playing candy crush saga on my kindle fire, my user id is 5327599610 I have tried all options suggested,I'm loath to uninstall

I wondered the same thing, but we have different versions of kindles and different software levels. I haven't had a software upgrade since August. So I can't believe it's Amazon.

Also having problems connecting to the app store. Fire tablet through Amazon.

I also miss the Fab 5. Whoever thought the Candy Cup was a great replacement for it is sadly mistaken. Over the years, you have removed so many ways to earn the helpers one by one, trying to get us to spend the money.