🚫 Since the pumpkin party started the game had been locking up! (Known Issue)!

tunson22 · October 2022

I have to agree that there is a bug with the Pumpkin Party release. Once the ad runs, it doesn’t get out of the cycle and I need to close the game and reopen and hope that the ad will not play again. It is really irritating. Asking players to basically reboot the phone is not always the answer when many of use are experiencing the same problem.

QueenB · October 2022

Thank you all for taking the time to report your issue!

The studio has been flagged and currently working on improving the game. Once we know more, we'll let you know 😉

Apologies for the inconvenience caused, and that you all for your patience 🤗

bulky68 · October 2022

https://community.king.com/en/candy-crush-saga/discussion/385669/why-cant-i-close-box

You're not alone. I'm having the same issue.

LouLouGreen67 · October 2022

I am trying to complete level 3799. At the end of each attempt the below screen appears. I cannot close this box via the X and carry on and I don't want to purchase either, therefore I have to close the game down each time and restart.

It doesn't happen every time but most, 8 out of 10 plays.

I am playing on Android 11.

Screenshot_20221017-092358_Candy Crush Saga.jpg

Please can someone look at this for me please.

LouLouGreen67 · October 2022

P.s thank you

kiara_wael · October 2022

https://community.king.com/en/candy-crush-saga/discussion/385707/why-does-game-freezes-in-a-specific-place-every-time

Hi and Welcome to the King Community

Thank you for the feedback. This issues has been reported.

sukiginger · October 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2415168#Comment_2415168

This is still a problem today Monday. Very annoying!

gamepower · October 2022

@QueenB and @Sukanta_Biswas

Today, I started to play Candy Crush Saga on my PC with windows 10 App.

My computer keeps freezing after I try to do the booster wheel. The wheel gets stuck in the middle and will not release the booster. I will try to reboot computer.