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🚫 Know Issue - My chocolate box and other features are missing from the game!

gayatri11
gayatri11 Posts: 54

Level 3

edited October 2022 in Support


I was at the last quest of collecting red candies when my chocolate box has vanished. I am supposed to be getting 10 gold bars plus unlimited colour bomf for 30 mnts and 20 minutes of unlimited lives. This is just unaccepatable. Please rectify the glitch.

Best Answer

  • QueenB
    QueenB Posts: 15,451
    Answer ✓

    @gayatri11 @Carol-38

    We can confirm that there is currently an issue where some features, including the chocolate box, disappear from the game.

    We are aware and already working on getting the feature back to you as soon as possible.

    Thank you for being so patient while we work on this, and keep an eye on the game, so you don't miss out when the features are back 😉

«1

Answers

  • kiara_wael
    kiara_wael Posts: 157,059

    Hi and Welcome to the King Community

    Thank you for the feedback , will pass this to the Game Team and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

    The screen shots are from all stats features and there are no rewards given from those.

  • Alienscar
    Alienscar Posts: 16,471

    It is difficult to answer a question like this accurately @gayatri11 as there are several reasons that could have caused your issue.

    The Chocolate Box is a timed event and sometimes you can just run out of time.

    Did something happen, like an update, to your device?

    King has been known to remove the Chocolate Box in the past, so it could be that they have done so again.

    Restart your game and see if your Choclate Box returns to your game.

  • dacrushermaster
    dacrushermaster Posts: 16

    Level 2

    edited October 2022

    I was on the final candy box for the week with only 1 challenge left to go. I chose it, played some levels thinking I must be close, so I go and look and its completely gone from my events. What gives? I used a ton of boosters and lives and even gold bars to make sure I could get through the tougher challenges and now its just gone?

  • Carol-38
    Carol-38 Posts: 12,041

    @kiara_wael My chocolate box has just disappeared as well. Started a new one, went back to see what I needed next and it wasn't there. Logged off, cleared cache, logged back in and still not there. Could this please be reported. And please don't say it's not a permanent feature otherwise that really could be the last straw.

    Thank you.

  • tamasine
    tamasine Posts: 15

    Level 2

    Same here, it’s vanished

  • Stordita
    Stordita Posts: 165

    It has disappeared from to me too.why?solve!

  • dporczak
    dporczak Posts: 2

    Level 1

    Yep was about to claim my bars and hour of play and mine is gone as well.

  • Carol-38
    Carol-38 Posts: 12,041

    So has mine.

  • tr6465
    tr6465 Posts: 52

    Level 3

    Same here. It’s the same old King Grab for more money. I’ve been playing this stupid game since 2013 and it’s always the same. They will blame it on the server and be back in a few months. By the I hope a bunch of us suckers d

    bail out 🤬

  • sadoge
    sadoge Posts: 6

    Level 2

    Why do you keep removing things that are fun? I love challenges and you keep removing them. Same as with the team challenges.

Hey! Would you like to give us your opinion?