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how to restore all the level progress in candy crush saga.I was not connected to facebook.

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Answers

  • SuryakalaE
    SuryakalaE Posts: 8

    Level 2
    edited October 2017

    Hi, the same thing happened to me on Jelly Saga. I went back down to level 1 and I don't remember ever logging in with email or fb. Please help! Thank you! 

    Hi @cezdiamond I am facing a similar issue. Logged on to FBI and lost progress. Was on level 408. On my iPad. Never logged in using email before. Please help
  • SuryakalaE
    SuryakalaE Posts: 8

    Level 2

    Hi @Princesskandi200, Wendi Keith and mjerisa16 I have sent you all private messages :-) 

    Hi @cezdiamond. Could you please help me. I lost progress of candy crush saga on my ipad, while trying to connect to Facebook. Don't remember having any email I'd linked to it as well
  • jyotimouse
    jyotimouse Posts: 1

    Level 1
    edited October 2017

    Hi @Cezdiamond

    I have lost all my progress on candy crush while using my desktop. I had reached level 343 and my computer went on and off 2-3 times and I lost all game progress. I do not use this on mobile or any other device. Can you please help

  • Rob_Mason
    Rob_Mason Posts: 11

    Level 2

    I have been playing, on Facebook, for a few years.  I just installed the Windows 10 app.  The app correctly shows my current level as 2855 and the number of gold bars is correct.  My problem is, that on Facebook, I have an extremely large collection of boosters.  It does not show up on the windows app.  What do I have to do to be able to use my boosters in the Windows app?

  • Sari_Pratidina
    Sari_Pratidina Posts: 1

    Level 1

    I have the same problem. I wanted to save my progress so I created a Facebook to sync it and lost all my previous progress. I went from level 2100+ back to level 1! I was not registered with facebook or email before. Please help me..

  • Binita_Bhatt
    Binita_Bhatt Posts: 1

    Level 1

    Hi! I lost all my levels after updating my phone OS as well. The app got deleted. When I downloaded again, it started from level 1. I was above 2100 or 2200. Please help!

  • cattttrannn
    cattttrannn Posts: 1

    Level 1

    I have Candy Crush on my laptop and have been playing it the past few days. I was about level 160 and I lost all of my progress. Please help 

  • Celeste_Smith
    Celeste_Smith Posts: 1

    Level 1

    I was around 1600 and just lost all my progress. Tried to connect to FB to transfer to new phone 

  • Cezdiamond
    Cezdiamond Posts: 6,497

    I have Candy Crush on my laptop and have been playing it the past few days. I was about level 160 and I lost all of my progress. Please help 

    I will send you a private message though King Care :-)
  • Cezdiamond
    Cezdiamond Posts: 6,497

    I was around 1600 and just lost all my progress. Tried to connect to FB to transfer to new phone 

    Hi Celeste! I will send you a private message via the King Care forum. Thanks
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