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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
i have been playing as a guest for years. Upgraded phone today, and lost all data. Please advise.
Hi Jeff,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
My game blacked out today- after hours waiting- I deleted it and reinstalled- I done this before- this time I lost data- can you return my data
Thank you. I really appreciate the service!
Hi LMM,
I see one of my colleagues have already contacted you and you will soon have your levels back :-)
Please can someone get back to me as I've had the same problem- I just did a manual restart on my phone (I do this a lot) and I've lost everything. I was on level 2223- so I'm really upset about this. I would appreciate someone helping me with this!
Hi Jeff,I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.Kind regards,- Mark, Team King Care
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This discussion was created from comments split from: 💛 A Thank You Note from the Candy Crush Team.
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Ang Ganda sobra
Finally got rid of black blobs on Candy Crush, but have now appeared on Alpha Betty. Screen just flickers on Candy Crush. What is the problem? Why is King not publicly addressing these VERY WIDE spread issues, and why is it taking so long to fix? All issues started after recent updates. Android phone... I miss my games!!!
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
