I lost all my candy all of the sudden

Hi @nelly699 and welcome to our Community! 😊

I'm sorry to hear you lost your candy. In this case you can contact Player Support and you can do it directly from your device (in this way the support will already have your GAME ID) or from the page that has already been suggested above, but you will have to enter the game ID once you receive the automatic response from support.

Here you can find your GAME ID:

Hi, my game hanged and had to reinstall.

i did save my game. The latest level and friends list are intact but I lost all my sweet goodies inventory!!!!!

please help