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Hi @Carol-38 there is a lot of confusion caused by the Milestone Banner and to be honest I am not 100% sure I understand the mechanics of it.
When the Banner first appeared in the game it was for level 10,000 and people received their Banner automatically after completing the level.
A bit later King introduced the Milestone Challenge which meant that some people only received their Banner if they completed a certain number of really difficult levels. It was after the introduction of the Milestone Challenge that people started to complain that they weren't receiving their Banner for completing a Milestone level.
Shortly after the introduction of the Challenge the Milestone Badge setting was introduced. The purpose of the Milestone Badge setting/feature is to allow you to turn your Banner off and I don't think you need the Milestone Badge feature in order to receive your Banner. I say this because the first people to receive the Banners did not have the Milestone Badge feature.
From reading posts on here though it is apparent that there are a few issues with the Banner.
Some people never get one and some people have one that never gets updated.
I didn't receive a Milestone Banner for Levels 1000 or 2000 and I only got my 3000 Banner after I replayed level 3000.
Thanks @Alienscar I don't suppose it will be on King's list of things to look at. I did ask the question in Support, maybe QueenB is waiting for a response from King before replying. But what you have put makes sense we'll either get it or we won't, same as a lot of things with King. Oh well I might play 11000 and 12000 every now and again just in case.
I'm not a distributor !
I was just inform people here with that information at the time which discussion was written, and now via a lot of players' tries it does not work and badge are not available till now (while i wrote that reply)
Anyway it is just many days and 13000 level will released for mobile devices and we will try after passing it , is there will be a 13000 badge or not