Can someone tell me why I no longer get the option to watch videos for extra moves?

annnonja · November 2022

I had a long run winning streak, getting close to 90-100. When my streak broke, I no longer received the option to watch videos. How do I get them back? I also stopped receiving the option on Candy Crush Soda.

kiara_wael · November 2022

https://community.king.com/en/candy-crush-saga/discussion/388692/can-someone-tell-me-why-i-no-longer-get-the-option-to-watch-videos-for-extra-moves

Hi and welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

and Please visit Candy Crush Soda Community here

https://community.king.com/en/candy-crush-soda-saga/categories/10

ohfuckiry · November 2022

I also have this issue... I made a purchase and immediately lost ads for bonuses and lives after that..it has been a couple of weeks and still not come back.. I think I might uninstall Mistplay in retaliation

slokc · December 2022

Same here. Who knew that making a purchase would result in losing ads for bonuses and lives. Never again!

sharukh_123 · March 2023

https://community.king.com/en/candy-crush-saga/discussion/388692/can-someone-tell-me-why-i-no-longer-get-the-option-to-watch-videos-for-extra-moves

Same here no watch videos nothing but brother and sister still gets and it's easy to them to pass any level but i am tired of playing only one difficult level. Why watch videos option is not there for ours

labana2 · March 2023

Same thing happened to me at level 6134 after making my first purchase. Very frustrating and disappointing. May now be the end of my playing days on Candy Crush Saga.

Diamond_Lim · March 2023

The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Thanks.

christinewupp · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2591391#Comment_2591391

You keep posting this answer, but judging by how often you have to do this isn't it time someone in charge actually did something about this? Almost a third of discussions here are about complaints of the videos and ads. It's irritating. King would make money from ads, don't they? Why don't you let players have them back?

shamp9 · April 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2473994#Comment_2473994

Me too.. they want you to keep purchasing to get ahead. Not me. Never again

Fran334 · April 2023

I have never used money for this game but I would love free video to come back

dfaithcummins · June 2023

Being punished for making a purchase? ! I made a 1.99 purchase and now no more video's, my game playing is done and I will come back daily just to get my daily reward, but I'm not playing until the video's are back. Shame on you King!

Can someone tell me why I no longer get the option to watch videos for extra moves?

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