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i try to buy more bars but it says can't connect to the app store
Hi and thanks for replying . Please email Player Support about this so they can look into to your game
If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.
Please feel free post in new thread since this from 2022. Thank you
11246451578 is my account ID My app is not connecting to store. Can you please reset. This has happened before. I have logged out and restarted. I dont want to uninstall game unless last resort.
Try logging out of your King account within the app and back in to see if that helps
Candy crush not syncing to my phone and not connecting to the Apps Store.
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE
Or Please email Player Support about this so they can investigate.
If you play on Facebook on a computer, then click on the 'Contact us' in the bottom of the page here, but remember to enter the same email that you log in with on Facebook.
Hello @mathias43 please read the discussion I have linked below for more information on your issue.
If you read the linked discussion you will find that at the moment there is no fix for your issue.
You can try the standard troubleshooting techniques, but I believe they don't usually work.
The standard techniques are: Clear the app cache/browser history. Check that you app is at the latest version, and update our app if it isn't. Sign out of your game, restart your device, and sign back into your game.
The only fix that does some to work is to delete your app and reinstall it. You must be aware though that if you reinstall your app you will lose all of your unused boosters.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
