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Do you have a question or need help with your game? Ask the Community.
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📩 Email notifications Customise your experience in the forum! HERE
I lost my account and new account has started.
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Answers
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Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
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Welcome to the King Community 🥰
Have you ever saved your game through Kingdom or Facebook before?
If you have previously saved your game with an account then you can find details on how to retrieve your game progress at the link below.
I hope the above link helps you to recover your game progress and also let us know if you need more help.
Thank you.
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Hi @Vidhimehta_1989 and welcome to our sweet Community! 😊
Was your progress previously saved to a King or Facebook account? In this case, simply enter your email with your password to go back to your old progress for the King account or reconnect to Facebook if your levels were saved there.
Here's the screenshot to show you how to do it.
Go to the bottom line where it says "Already have a King account"
