Why can't I move on to level 2736 in Candy Crush on any device?? Please help!!

Faith_Krom · September 2017

I've completed level 2735, but the game will not let me move on into the newest episode, even though I can see that there are new levels available. I have tried turning my iPad off. I've even tried beating level 2735 again, but to no avail. I see I'm not the only one having this issue. Please help!!

Aurore_Bitar · September 2017

I hv this problem too

Darren_Cox_2 · September 2017

I have the same problem I've messaged but no response

Barbara_Sciplini · September 2017

Me too. I did level 2735 5/6 times. But no way to go in 2736. Nobody knows why?

Darren_Cox_2 · September 2017

Do the providers even read these mails?They certainly don't answer emails?

Ruchika_ · September 2017

Me too stuck on level 2735.. not able to move on the next level..

Ann_Gregory · September 2017

I have emailed them twice with this problem , both my iPad and iPhone are stuck between levels ... I reinstalled on my iPhone , losing all bonuses , but that hasn't helped either! No one has answered either of my emails or even acknowledged receiving them.

Ruchika_ · September 2017

Hi all.. I just moved to level 2736.. was stuck on 2735 since last 6 days.. I played the game on Facebook (on my pc with windows os) and the level was available there.. when I cleared the level there, game on my iPhone automatically moved on..

Sue_Savage · January 2018

I am also having the same problem

Why can't I move on to level 2736 in Candy Crush on any device?? Please help!!

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