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I won 40GB in an episode race and 10 in a choc box but neither have been credited to my game. Can you help
Glad to have ya back! :)
Thanks for your reply. It was a once off and I just stopped playing for a while as the fun had gone out of the game I have played for 10 years. I now play once in a while as long as the fun is there!
What level are you at, Ms. Sandy Jeans?
Have you tried nudging Support? They should've at least given you a canned reply.
Is your Race (and Choco Box) still bugged or was this just a single occurrence? Tried another device? 🤔
Hi there,
It's been a while since I reported this in September !!!! I never received any response. No wonder people don't bother to report this sort of issue. My GBs remain lost to me.......but life goes on
A month has gone by and still no response from player support @kiara_wael
Should I expect something?
Thanks @kiara_wael , appreciate your help
Hi @jeanps .
If you miss a reward from any other feature, please report this to our Player Support Team here,  and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…