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I won 40GB in an episode race and 10 in a choc box but neither have been credited to my game. Can you help
Glad to have ya back! :)
Thanks for your reply. It was a once off and I just stopped playing for a while as the fun had gone out of the game I have played for 10 years. I now play once in a while as long as the fun is there!
What level are you at, Ms. Sandy Jeans?
Have you tried nudging Support? They should've at least given you a canned reply.
Is your Race (and Choco Box) still bugged or was this just a single occurrence? Tried another device? 🤔
Hi there,
It's been a while since I reported this in September !!!! I never received any response. No wonder people don't bother to report this sort of issue. My GBs remain lost to me.......but life goes on
A month has gone by and still no response from player support @kiara_wael
Should I expect something?
Thanks @kiara_wael , appreciate your help
Hi @jeanps .
If you miss a reward from any other feature, please report this to our Player Support Team here, and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
