asking again.. NO prizes from winning Island

highlandergirl · January 2018

2 days no answer.. keep getting error when I try to send email.. NO awards for winning island by a LARGE number.. Why?? Please help have screen shot to prove.. ugh..

_Elsa_ · January 2018

Please upload the print screen and then I will try to elevate to a King Admin.

_Elsa_ · January 2018

Thanks for the print screen. I will elevate it to a King Admin and you should get a private message here on King Care.

highlandergirl · January 2018

I appreciate it. Thank you

highlandergirl · January 2018

so it just happened AGAIN... I won 6 hours.. the window popped up I claimed and it gave me NOTHING... grrrrrr...

_Elsa_ · January 2018

Oh no! I'll elevate this new message to my King Admin.

Cezdiamond · January 2018

Hi @highlandergirl I am really sorry that you did not receive your rewards, you have worked hard and I can completely understand your frustration.

I will check your account now and I will send you a private message.

Thanks!

Cezdiamond · January 2018

Oh no! I'll elevate this new message to my King Admin.

Thanks Elsa!

asking again.. NO prizes from winning Island

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