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I Lost my progress when i logged into Facebook
Best Answer
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Thanks @Chicken Slayer for passing this to me :-)
@Candy9054 Have you created your account now? I will send you a private message and see if we can locate a new account for you now.
Thanks both!
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Answers
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Hi Candy9054, were you previously connected to the Kingdom before you logged onto Facebook?
If so, you would need to sync your Facebook account to your kingdom account. I have a link HERE that will explain how to do that. Please let us know if you need further help! Have a sweet day
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No. I didn't connect King before I logged on Facebook
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Were you previously connected to Facebook or is this the first time? If you were previously connected it might be that its not logged you in properly.
Its possible to connect via email to the Kingdom and Facebook and to sync progress between so nothing gets lost.
If this doesn't help I will get a moderator to contact you and see if they can get you back on track
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I didn't connect Facebook or King and I came to level 1300+. After that I tried to connect Facebook and it started me back on level 1
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Ok thank you for getting back to me, I am going to go and seek some advice for you. Just out of interest did you use an email address previously? If so I believe that they can manually add your levels onto your facebook account. Leave it with me
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Before I logged onto Facebook I didn't use an email address in candy crush
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Ah thank you for letting me know. I am not sure that they can do anything, but I have asked as you had no external way of saving progress. Its always a good idea when you start games to use some method of logging in either through Facebook or the Kingdom as even an update can cause issues. I have passed it on, just waiting for a reply but it will be tomorrow now.
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Thanks @Chicken Slayer for passing this to me :-)
@Candy9054 Have you created your account now? I will send you a private message and see if we can locate a new account for you now.
Thanks both!
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After it started me back on level 1 I created a new account.
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Check your message inbox for Cez's message and she will help you from there as it is account relatedAfter it started me back on level 1 I created a new account.
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