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I didn't get my either!
Same
Wow 16 gold bars I did get 10 bonus gold bars I got a total of 26 gold bars this is crazy I thought it wasn't right maybe they will fix it 😊
I have not received my gold bars either. Very disappointing.
I did not get my 56 gold bars at all. I sent an email and they told me to come here so I signed up. Now how do I get my rewards. And please don't tell me to send an email again. I need answers.
I also did not get my reward....sent an e-mail, but just the same canned response. Very frustrated.
Me neither
and they aren’t yet responding to my emails about it
Same here. It's Feb 3rd and I ended up with NOTHING
Sadly it does seem to take a while for an announcement to be given as to how this is being sorted. I can understand why a lot are calling it a scam but unfortunately this kind of thing happens on so many competitions King put out that involves so many players. It's more that the system just can't cope, we had the same kind of problem last August with the Pot of Gold competition. Thought King would have learned from that.
@Doondie how are you working out that it's either +10 for the 2nd stage or +40 if completing the 3rd stage. It quite clearly shows that if you pass stage 2 you get 10 then by passing stage 3 you get 40 so that's 50 in total if passing all 3 stages. Or have you read something different.
@QueenB King obviously know what's happened by now, I know many have contacted Player Support including myself. Unfortunately they don't seem to be able to help. Could you please give us a short announcement just letting us know that King are looking into this and an appropriate time as to when it will be dealt with.
Thank you.
The event description reads:
Candy Collection with three tiers to collect orange rabbit candies.
It makes no sense for gold bars to accumulate the higher you reach. If this was the correct logic, then we should've collected 3 shares of the pot + 50 gold bars + some boosters. It was just not presented clearly, wrong thresholds aside.
It should've been written this way:
Tier 1 - Collect 5 000 4 000 candies - Win a share of the Gold + 10min Color Bomb
Tier 2 - Collect 14 000 9 000 candies - Win a share of the Gold + 10 Gold Bars + 10min Color Bomb + 15min Stripped/Wrapped Candy overall.
Tier 3 - Collect 26 000 14 000 candies - Win a share of the Gold + 40 Gold Bars + 10min Color Bomb + 15min Stripped/Wrapped Candy + 1 Color Bomb, 1 Striped&Wraped, 1 Candy Hammer overall.
The user interface was also adding to the confusion. They should've at least said on the final screen that we'd receive our share + 10/40 bonus on 1st Feb.
This said, if there is one thing they improved on last year's edition was the bonus gold bars, as 12 gold bars last year was clearly a joke.