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Sadly it does seem to take a while for an announcement to be given as to how this is being sorted. I can understand why a lot are calling it a scam but unfortunately this kind of thing happens on so many competitions King put out that involves so many players. It's more that the system just can't cope, we had the same kind of problem last August with the Pot of Gold competition. Thought King would have learned from that.
@Doondie how are you working out that it's either +10 for the 2nd stage or +40 if completing the 3rd stage. It quite clearly shows that if you pass stage 2 you get 10 then by passing stage 3 you get 40 so that's 50 in total if passing all 3 stages. Or have you read something different.
@QueenB King obviously know what's happened by now, I know many have contacted Player Support including myself. Unfortunately they don't seem to be able to help. Could you please give us a short announcement just letting us know that King are looking into this and an appropriate time as to when it will be dealt with.
The event description reads:
Candy Collection with three tiers to collect orange rabbit candies.
It makes no sense for gold bars to accumulate the higher you reach. If this was the correct logic, then we should've collected 3 shares of the pot + 50 gold bars + some boosters. It was just not presented clearly, wrong thresholds aside.
It should've been written this way:
Tier 1 - Collect
5 000 4 000 candies - Win a share of the Gold + 10min Color Bomb
Tier 2 - Collect
14 000 9 000 candies - Win a share of the Gold + 10 Gold Bars + 10min Color Bomb + 15min Stripped/Wrapped Candy overall.
Tier 3 - Collect
26 000 14 000 candies - Win a share of the Gold + 40 Gold Bars + 10min Color Bomb + 15min Stripped/Wrapped Candy + 1 Color Bomb, 1 Striped&Wraped, 1 Candy Hammer overall.
The user interface was also adding to the confusion. They should've at least said on the final screen that we'd receive our share + 10/40 bonus on 1st Feb.
This said, if there is one thing they improved on last year's edition was the bonus gold bars, as 12 gold bars last year was clearly a joke.
Hi @Doondie yes all show win a share of the gold no matter what tier is completed, so we all knew we would get that. It then goes on to show:
Tier 1: 10 minute colour bomb - which I got.
Tier 2: 10 gold bars, 10 minute colour bomb, 15 minute striped/wrapped candy. Got the 10 minute colour bomb and 15 minute striped/wrapped candy. So just the 10 gold to be given on 1st Feb.
Tier 3: 40 gold bars etc. I received the etc's so just the 40 gold to be added to the 10 and the share of the 200 mil to be given on 1st Feb.
There was another post which unfortunately I can't find at the moment that said the more you play the more you win. So it still reads that if passing tier 2 you get 10 gold then if you also go on to complete tier 3 that's another 40, along with the boosters given at the time of completing. Nowhere does it show anything different.
As for the August competition again players got different amounts, and the reason given for that was where you was playing from and which group you was in. I got 20 gold bars in that.
Hopefully we will get an announcement soon as to what is happening. Cheers.
The first time I read the event description - long before the "Final" showed up - I understood it the way I posted it above: 3 tiers and you get only what the tier you reach contains. When the Final started, I was confused because it was displayed as one of those events you get everything at each milestone. When I reached 9k points and didn't get 10 gold bars, then I was sure it was just bad design. As you can see, the boosters are not listed there, yet we'd get them at each milestone. However, as far as gold bars are concerned, they don't add up. If you reach only the first tier, you get just the share of the pot. For 2nd tier you get (share + 10 bonus). For 3rd you get (share + 40 bonus). The bonus for 2nd tier is received only in case you don't reach the next tier. That's how I understood it the first time around and that's why I said it was presented very unclearly. The main issue is why I got +10 when I reached the 3rd tier.
As for that screenshot - it means the bonus will be bigger, not that you'll accumulate more bonuses. The basic reward changes, not the number of bonuses. It's like when someone wins the gold medal for reaching the top spot after passing the previous 2 - they get only their medal, not the bronze and silver as well.
I guess we could discuss this forever Doondie, like you I got 10 + 16 after passing all 3. So I am now waiting for my other 40. It is as clear as the nose on my face that when you pass tier 2 you get 10 then passing tier 3 you get 40. It wasn't a race it was a competition to pass and get as much as you could. My boosters won at tier 2 weren't removed once I passed tier 3, so I fully expect the gold bars shown in tier 2 as well.
Hello everyone and Happy Friday 😀
I wanted you to know that your feedback has been passed on to the team behind the event.
We understand that some of you still have not received your share of the Gold + the extra rewards from the tier you ended up with when the tournament ended, and this is being investigated.
We will also look into why some of you might not have received the extra Gold Bars.
I'll keep you updated on how this will get solved and in the meantime, please accept our apologies for the trouble caused and stay tuned for updates here!
Thank you and have a great weekend 🤩