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Elsa, I'm playing on an old iPad (probably 4 years old) and don't know how to print screen on it. The box comes up in a Candy Crush style box with AdChoices at the bottom. The one displaying now says: Moving Soon? We can help you find your next apartment! There is a picture of a room below that, then below the picture: "By far the BEST apartment-finding site I've ever used!" Then a purple button that says Learn More. I can close the ads by clicking on the x in the red circle on the upper right corner like the other pop-up boxes in Candy Crush. Occasionally the ads are a local business but usually unidentified like the one I'm looking at now.
To upload a print screen here when you go to respond you should see 3 icons visible just above where you are going to type your message. The middle icon is the photo so click on it and then it will open up to your photos. Click to add or if it says open (not sure what it says) and it should show up here. If you want to respond to a testing then click on this link and enter your comments on that page: https://care.king.com/en/farm-heroes-saga/shopping-adverts-on-mobile