Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Yesterday it reverted back to 10,000. What’s up with that?
Hey,
You shouldn't take what you read literally. 😁
They fixed the milestone banner system last month. To get your banner updated, you gotta replay the last milestone level. Annoyingly, you gotta do it on each device you use but it works nevertheless.
So, just repeat level 13ooo on every device you have. It shouldn't revert back afterwards.
Have fun! 👍
Thanks for replying . Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
How do I reply the levels? Having the latest version doesn’t explain why it was on a device that recognized level 13,000 then went back to 10,000.
Hi and welcome to the King Community
Congratulations for your progress. To get your banner updated, please reply the levels 13.000. in other device
Also please make sure you have the latest game app version installed
New here? Sign in or create an account to join the fun.
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…