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My app
Josphinah
Posts: 1
Level 1
in Discussions
My app can't connect to the app store
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Comments
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Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
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Me either. For almost 2 weeks I keep getting the same message saying can't connect to the server and the help center does nothing but send me automated responses.
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Same for me for the last 3 days.
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Welcome to Sweet King Community! 👑
As wykoon the Community Hub Moderator suggested to solve this issue 👇
The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.
Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.
Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.
I hope my answer above give you some insights in solving your issue. 👆😉
And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
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Ive tried all your suggestions and still nothing is working. I'm now at 3 weeks not being able to log in or connect to the server or anything. I was in the middle of a game when it just stopped connecting to the app store for a purchase and haven't been able to connect since. This is so annoying.
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