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Progress lost

Cherie
Cherie Posts: 5

Level 2

I was on level 3008 but when I returned from Easter holidays I am now on 2912.  Is there any way this can be fixed?  The game has my icon sitting at 2331 (even though I was at 3008) when I log into the game but that has been an ongoing issue since I upgraded my computer.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,304

    Hi Cherie, sorry for the delay in responding.  I will elevate this to a King Admin and she will write you here privately but give her a day or two to respond because there are lots of issues going on this weekend.

  • Cherie
    Cherie Posts: 5

    Level 2

    Thank you. 

    I am still waiting for it to be fixed.

  • _Elsa_
    _Elsa_ Posts: 37,304

    Hi Cherie, I did forward it to her but she was very busy yesterday.  You will probably hear from her today.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    @Elsa thanks for passing on :-) 

    @Cherie Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

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