I recently upgraded to a Samsung Galaxy S9 from a S6. I restored a backup and now I can not connec

Question

I restored a backup and now Candy Crush can not connect to the internet.  I can not connect to Facebook or kingdom.  I can not log out either. I can not get my rewards from the wrapped candy (no connection to the internet).  This happens with wi-fi and cellular.

Creative_Elsa · Answer

Hi me, thank you for writing us here on King Care.  Let's try this first:  since you are having trouble connecting, try to uninstall the game and then reinstall it again.  Open the game and try to connect to Facebook or the Kingdom.  See if this tip helps you:  https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account