Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I am having this problem too. Laptop Windows 10.
Thanks. Now the connection is gone - has been for 2 days. Both Soda and Saga,
You are welcome. 😊
Waiting for Community Team will checking them then these issue problems have been fixed soon/later. 😊
Same here, but on PC. Ever since the March 1 update.
This issue problem has been reported to Community Team. Waiting for Community Team will checking it then this issue problem has been fixed soon. Thank you for your asking this issue problem. Check out Recurring bug corrupts the graphics here! (Under investigation!)
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
I close this thread as this thread is very old post on 2015.
Hi and Welcome to the King Community
Thank you for reporting , This issues look into and investigated. Please give your feedback and for more info here
Please feel free post in new thread since this from 2015. Thank you
I do not know what my user ID is, but I am still having a problem. The graphics are still messed up.
I have the same problem. Ever since the switch to the portrait-orientation "upgrade" (which I really dislike - why use only 1/3 of the screen?) Running Win 11 on an i7 PC. Went through all the Windows troubleshooting steps, uninstalled and reinstalled CCS. For one glorious game, it worked, and it was even back in landscape! Then it reset to the "improved" portrait version, graphics glitch and all. Sigh...
Hi! some time now (about a week) my candies are not adequatly visible on the board, I can't recognise the colours and it's all scrambeled. I tried uninstalling and then installing the game again it worked for one day and it become again scrambeled the next day. I play on my laptop with windows installed. What's the issue the game is not working adequatly?
Hi and Welcome to the King Community
Thank you for reporting , This issues look into and investigated. Please give your feedback and for more info here