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Recurring bug corrupts the graphics - Edited by CM: (SOLVED!)
Answers
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Thank you everyone for sharing the details and your Game ID 🤗
We have passed this onto the team and waiting on a reply 👍
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I have the same problem. The graphic on Windows 10 App has gone haywire.
Here is a comparison on the opening setting of level 13512 between Windows App and Windows browser on the same desktop PC.
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It's impossible to play on Windows 10 App with the distorted graphic.
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I would echo what the other posters have said, the problem started a couple of days ago, but was intermittent, but now it is permanent. I tried clearing the cache, but that didn't help either.
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I guess you can switch to play on Facebook in order to continue. Otherwise, you are like playing the game blindfolded.
This is how level 4739 looks like on Facebook:
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Any idea when this glitch will be rectified?
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There should be no pink fields in this game (6011) - all my candies are "messed up".
What to do? Thanks in advance for any help.
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Not yet. It is still being investigated.
Really sorry for the trouble 😔
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Welcome to Sweet King Community! 👑
This issue problem has been reported to Community Team. Waiting for Community Team will checking it then this issue problem has been fixed soon. Thank you for your showing the screenshot and asking this issue problem. 🤗
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If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
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Just for information, here is a screenshot of what I see in level 2470, but amazingly I managed to pass level 2469 with the same problems.
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