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I can't connect to app store, after I finish a game, I cannot get the extra moves.
Seems you have a newer Huawei device, which means it doesn't have Google Mobile Services, which explains why you can't connect to the store.
I'd suggest updating your AppGallery, then search for Gbox and install it. Hope this will solve the problem. If necessary, reinstall the game through Gbox, if it's available. You'll lose your boosters but I guess you don't have that many anyway.
Good luck! 👍
Huawei Y8p, Kenya.
Welcome to Sweet King Community! 👑
As wykoon the Community Hub Moderator suggested to solve this issue 👇
The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.
Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.
Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.
I hope my answer above give you some insights in solving your issue. 👆😉
And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
Hello, @BernardMbugua and @ch930,
What device are you playing on? What is your country of residence?
Have you ever been able to access the store? If yes, when was the last time and has anything changed since?
I can't access app store to get extra moves
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can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Ang Ganda sobra
Finally got rid of black blobs on Candy Crush, but have now appeared on Alpha Betty. Screen just flickers on Candy Crush. What is the problem? Why is King not publicly addressing these VERY WIDE spread issues, and why is it taking so long to fix? All issues started after recent updates. Android phone... I miss my games!!!
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
Hello I've been at level 19081 for about 15 days and there's no way to pass without extra lives and boosters. The game has become boring without these aids 😞 Wow, they said the videos/rewards were in testing 😧😧 for over 12 years???? Testing???? It's a shame, the only game I liked, does anyone recommend another one?? Cheers
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
