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I can't connect to app store, after I finish a game, I cannot get the extra moves.
Seems you have a newer Huawei device, which means it doesn't have Google Mobile Services, which explains why you can't connect to the store.
I'd suggest updating your AppGallery, then search for Gbox and install it. Hope this will solve the problem. If necessary, reinstall the game through Gbox, if it's available. You'll lose your boosters but I guess you don't have that many anyway.
Good luck! 👍
Huawei Y8p, Kenya.
Welcome to Sweet King Community! 👑
As wykoon the Community Hub Moderator suggested to solve this issue 👇
The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.
Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.
Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.
I hope my answer above give you some insights in solving your issue. 👆😉
And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
Hello, @BernardMbugua and @ch930,
What device are you playing on? What is your country of residence?
Have you ever been able to access the store? If yes, when was the last time and has anything changed since?
I can't access app store to get extra moves
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How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
Why can't I get help to get a new verification link to veryfy my e mail? :( The old one is expired
Can't I use my Yahoo email to receive verification email for Candy Crush? The link has expired and it says I should request a new verification email via my King account in the game. (Candy Crush) I have tried to but have not received a new verification email to my Yahoo email.
Bonjour , je suis bloquée sans lingot, sans booster et lorsqueje regarde des vidéos d'aide ma grille correspond au niveau 19699? merci si vous pouvez m'aidera résoudre ce problème
I had logged in my account in new device the old levels are not visible.My level is 846 but in new device its showing level 11 I need to solve this problem, give me solution.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
