Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
No Sound on Candy Crush Saga
Answers
-
King is historically slow in reacting to and fixing the problems they create
0 -
Having same problem on MacBook Pro, macOS High Sierra 10.13.4, Google Chrome v66.0.3359.139
Won’t even load under Safari.
0 -
I am having the same issue on desktop and on laptop Windows 10 on both.
0 -
TRY FIRE FOX worked for me just now
1 -
Having the same no sound issue with Chrome and Windows 10, however, in IE it works fine..
1 -
Good afternoon everyone!
Good news, the issue is NOT a King issue. Its actually a Google chrome issue.
You can find a fix here, if the first doesn't work, try the second. Unfortunately the second could end up being a temporary fix, but its actually chrome's new way of auto muting videos. Apparently we don't like sound. So you have to click on things to allow them. Unfortunately as chrome do, they assume everyone keeps on top of everything they do. They forget regular users might not be programme developers or game makers. *sighs*
Here is the link with instructions for you
https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games
0 -
This one works;
Type this into your address bar
chrome://flags/#autoplay-policy
On the highlighted option choose no user gesture is required and restart your browser
0 -
Thank you Roxanne, that seems to be the popular choice for most. Unfortunately it might only be temporary, so really it needs people to complain about the auto mute function over on the chrome forums. Its a silly change
0 -
Hi. The first suggestion/link did not work for me as I already had the "allow" feature on. The second one worked!!! Thank you!! :-)
0 -
Thank you ! Thank you!
The second suggestion worked for me also-I have sound! Yeah!!
0
