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❗️ [Android] I lost my progress and booster in the game! (UPDATED!)
Comments
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Hello @Briema !
There was an issue in the game yesterday, this could be related to that. Can you please tell us which country you are playing from? Also, if you could send us a screenshot showing the message from the Google Play Store, that would help for the investigation.
Thanks a lot!
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I'll tag our Community Manager @Novapichu and our Mods @bearwithme and @kiara_wael 😊
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Hello @chichi_27_06_1981@liliene , @Cintiacarvalho75 , @Lidiene and @elaursen !
As our Community Manager @Novapichu says, this issue has been solved now. If you go to your Google Play Store and update the game, you should be on your correct level again. 🙌
Dear @quokka98373 , Boosters can sometimes be gone, but here's a guide to recover them if that's still possible. 🤗
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Hi,
Yesterday we had an issue where some players on Android got reset and we have fixed so the level are back but sadly the fix did not give back the lives and booster. We are currently working on fixing this as well. We are sorry for the inconvenience and we are working hard to make sure this is fixed as soon as possible.
