Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Windows 10 App & “Connecting to Facebook Cancelled” !

Please can you help with my not being able to connect to my Facebook Profile when trying to use the Windows 10 Candy Crush Saga app. Having reached the last [so far] IOS level of 3305 on my iPAD, I thought I’d try the higher levels already available on Windows 10 (using the APPs Store’s version of CC). However, on trying to connect to FB in the W10 App - I get “Connecting to Facebook cancelled”. So I can’t continue - Please can you HELP ?

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王中益_3403

I have the same issue, too. I have tried to login my account on several Win10 laptop/desktop and only two of them can login cprrectly. Others are showing connecting to Facebook cancelled directly. I think their app may have some problem while connecting to Facebook but they don't know how to fix that.

TRICIA4955

Mine is worse today than yesterday. It's not my profile pic, no space ships, no beanstalk. When is this going to be fixed?

JustPlaying

Hi Kay,

The last post on the above thread said it was fixed and to update your game. Can you try that and if not post on this thread that it is not fixed for you. https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here

Kay_Drayton

Hi Leanne,
Thanks for posting on King Care. Please see this open post: https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here
Sorry for the inconvenience

This doesnt help. Please offer a real solution.

Kay_Drayton

This problem STILL isn't fixed? This is so annoying because if I want to play on my phone I have to replay levels because it's not synced up.

Karl_Rosch

I'm having same issues please fix.

JustPlaying

Hi Leanne,

Thanks for posting on King Care. Please see this open post: https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here

Sorry for the inconvenience

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JustPlaying

Hi Leanne,

Thanks for posting on King Care. Please see this open post: https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here

Sorry for the inconvenience

Karl_Rosch

I'm having same issues please fix.

Kay_Drayton

This problem STILL isn't fixed? This is so annoying because if I want to play on my phone I have to replay levels because it's not synced up.

Kay_Drayton

Hi Leanne,
Thanks for posting on King Care. Please see this open post: https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here
Sorry for the inconvenience

This doesnt help. Please offer a real solution.

JustPlaying

Hi Kay,

TRICIA4955

Mine is worse today than yesterday. It's not my profile pic, no space ships, no beanstalk. When is this going to be fixed?

王中益_3403

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Pins are missing
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Minha compra não chegou
Comprei no jogo e não chegou a compra
Level 18 527
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
vidas extras afinal de cada competição.
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…